Service Level Agreement

The Service Level Agreement can be chosen during a PostgreSQL instance request. It can be changed later on. The price together with the provided service will be updated accordingly. The change takes effect on the 1st of the next month. For more information regarding price check products.vshn.ch

Configuration

The Service Level is enabled by default as besteffort. To upgrade the service to guaranteed use the following configuration:

Example of a PostgreSQL instance with besteffort service level. Update the namespace!

apiVersion: vshn.appcat.vshn.io/v1
kind: VSHNPostgreSQL
metadata:
  name: pgsql-app1-guaranteed
  namespace: <your-namespace>
spec:
  parameters:
    instances: 2 (1)
    service:
      serviceLevel: guaranteed (2)
      majorVersion: "16"
      pgSettings:
        timezone: Europe/Zurich
  writeConnectionSecretToRef:
    name: postgres-creds

1	Number of instances. When using `guaranteed` service level, the minimum number of instances is 2, maximum is 3.
2	Choose between `besteffort` or `guaranteed` service level.